Nov 24, 2020
This week, customer service expert John Strohmeyer joins Melissa for a discussion about the importance of having seamless processes before you aim for the "above and beyond" as far as service goes.
1. Check out John's podcast: Five Star Counsel
3. Don't know about Joshie? Check out...
Nov 17, 2020
Beliefs shape reality, and therefore your beliefs about yourself are crucial to success. Past experiences and outcomes should not shape your self-concept. YOU shape your self-concept. Listen in for more.
Learn more about Mastery Group at: velocitywork.com/join
Nov 10, 2020
Before you create a strategic plan, you first need clarity. This week, Melissa encourages listeners to slow down, reflect, and figure out what's most important for their firm, moving forward.
For more info on Mastery Group, check out velocitywork.com/join
Nov 3, 2020
We're all about processes when it comes to our business, but not everyone is process-minded when it comes to themselves. You will grow your business faster and more efficiently if YOU are operating at a higher level, with processes and frameworks for yourself. Listen in for more about personal frameworks that can get...